1) BOOKINGS - bookings can be made by phone, email , or in person. - at the time of making a booking a deposit of 25% of the total cost of the session will be required. - voucher holders shall be required to send their vouchers to DARTMOOR HAWKING prior to the arranged session.
At certain times of the year (summer holidays, Christmas and Easter especially) demand is particularly high so to avoid disappointment we advise you to give us as much notice of your preferred dates as possible, but it is always worth trying for last minute sessions.
2) CANCELLATIONS - cancellations must be made at least 48hrs prior to the date arranged . - the deposit or voucher will be non refundable where clients fail to give adequate notice of cancellation.
3) WEATHER - in the event of unworkable weather conditions ( ie: too windy, too wet, too hot) DARTMOOR HAWKING will endeavour to give clients as much notice as possible of cancellation. _ in the event of cancellation by DARTMOOR HAWKING due to poor weather conditions alternative dates shall be offered. - DARTMOOR HAWKING reserves the right to terminate a session for an individual or individuals at any time at their absolute discretion.
4) SPECTATORS - DARTMOOR HAWKING is a school specializing in giving personal tuition and presentations to clients , it is not open to the public, and therefore does not have the facilities or staffing to cater for spectators. - if clients wish to bring a guest to share their experience , this can normally be arranged at an additional fee by Prior arrangement.
We do not allow non participents on our hunting days.
5) REFRESHMENTS - refreshments will be provided, and in the case of hunting and experience days lunch will be provide for clients and their guests free of charge. - please contact DARTMOOR HAWKING prior to your session should you have any special dietary requirements.
6) HEALTH AND SAFETY - DARTMOOR HAWKING endeavours to ensure the upmost safety of everyone and to cater for clients with all levels of physical ability , - DARTMOOR HAWKING requests that clients also take a responsible and safety conscious approach by a) ensuring clothing and footwear advise is adhered to b) listen carefully to safety instructions given by the instructing falconer. c) inform the instructing falconer of any worries or concerns regarding the experience . d) should clients have any concerns regarding physical ability or health please contact DARTMOOR HAWKING and discuss these issues prior to attending the session. e) always wash hands following a bird handling session.
7) Please be aware that whilst we endeavour to ensure that birds , dogs and ferrets are in top condition for sessions we cannot guarantee the quality of flights or the whereabouts of quarry
8)PHOTOGRAPHY-we hope clients will take a lot of Photos' during their time with us for their personal use as a memory of their day, but no Photographs of our birds may be used commercially without our prior consent